www.moving-van.org.uk is bound to privacy protection and thus we want to share the policy we have with you.
All collected personal information will be used according to the Data Protection Act 1998 and all other pertinent laws.
Personal information control
Moving Van controls all personal information collected by or provided to www.moving-van.org.uk.
How do we use the collected information?
We only gather specifically and knowingly provided information about individuals (such as the one provided during registration or ordering).
The personal information we collect when making an order is used to process and fulfil your order(s). There might be security checks to safeguard against deceptive transactions.
Information about your marketing preferences will also be a target for collection. We reserve the right to contact you about potential information and offers concerning products and services, as well as enable reliable third parties to do the same. The collected information will be implemented in our attempts to better the products and services we have on offer.
Will www.moving-van.org.uk share the collected information?
We reserve the right to use third parties to carry out services on our behalf. In the event of using third parties to carry out selected services on our behalf we reserve the right to share personal information pertinent to the service we require in order not to limit their functions and complete your order. Such services may include: surveys, package delivery, marketing assistance, processing payments, customer service, data analysis, detecting repetitive information, sending our postal mail or email, fulfilling orders, etc.
In the struggle to safeguard against deceptive transactions, we reserve the right to share personal information with external agencies that will check the liability of the information.
Apart from the aforementioned reasons, we do not share or sell personal information with users or any other services unless you explicitly agree to our doing so.
Cookies are simple data files which attach themselves to your computer’s hard drive when you visit our webpage through any browser. This allows us to identify your browser and track visitors of the website and its use to better comprehend the way you use our website. This way we will be able to provide only the features which you
use to make the browsing a more pleasant experience.
The use of our services is not possible with your cookies turned off – we advise you to leave them turned on when visiting www.moving-van.org.uk.
We may occasionally make deals with third party companies, enabling the transition to their websites through a widget or banner on our website.
Customer information protection
We use a secure service for accessing information and processing orders. We implement SSL (secure server software) to encrypt all information you provide.
You are not obliged to provide any information to www.moving-van.org.uk, but you still need to enable cookies to use our services and place orders on our website.
Any preferences are a subject of change and you may do so by contacting us at any time.
What happens when I file complaints to Moving Van?
All complaints made to Moving Van will be handled competently and fairly. We will keep you informed either by email or telephone about the changes made and we will make sure to resolve any complaints within 64 hours of filing. In the event that you are not happy with the resolution, please contact us.
Share your thoughts on the matter
Please keep us posted if you have any questions via email or by calling us on 020 8746 4391.